Privacy Policy

1. Introduction

Rifqa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

2. Information We Collect

When you use the booking or contact form on our website, we collect:

• Full name
• Email address
• Phone / WhatsApp number
• Service requested and preferred appointment date
• Any additional information you choose to share in the message field

3. How We Use Your Information

We use your personal data only for:

• Contacting you to confirm appointments and deliver the requested service
• Responding to your inquiries
• Improving the quality of our services (in aggregate, non-personal form)

4. Data Sharing

Rifqa does not sell, rent, or share your personal data with any third party. Your information will not be disclosed unless required by law.

5. Data Retention

We retain your data as long as our professional relationship is active. You may request deletion of your data at any time by contacting us at info@rifqaeg.org.

6. Your Rights

You have the right to:

• Access the data we hold about you
• Request correction of any inaccurate information
• Request deletion of your data
• Withdraw your consent at any time

7. Cookies

Our website may use cookies to improve your browsing experience and analyze traffic. You can set your browser to refuse cookies at any time without affecting your use of the site.

8. Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. All data submitted through our forms is transmitted securely.

9. Contact

For any privacy-related questions or requests, contact us at:

• Email: info@rifqaeg.org
• Phone: 01222356232
• Location: Cairo, Egypt